Frequently asked questions

music2me is an online music school for piano and guitar. The learning material, including video lessons and sheet music, was designed and produced by experienced music teachers and professional musicians. Our design team ensures that you get a visual impression of what you’re playing so you don’t miss a note.

music2me has been used successfully for many years by music enthusiasts of all ages at different levels of proficiency and is equally suitable for beginners and advanced players. Our online courses are particularly interesting for everyone who would like to learn an instrument independent of a defined time and location.

No problem. Even some advanced musicians find it difficult to read music. In both guitar and piano courses, we will teach you how to read music step by step. With a little practice and patience, you will at some point be able to play all the pieces at sight.

In addition to an Internet connection, you need a device for playing the videos. music2me runs on almost all popular PCs, Macs, tablets and smartphones.

Apart from that, as with any other music lesson, all you need is an instrument and a certain amount of motivation and fun.

The first 7 days after registration are free for you. If you cancel your registration within this period, you will not be charged anything. In addition, individual videos are also available for free after registration without an ongoing membership. For the full scope of the course, however, a paid membership is required.

We offer three different price models which can be booked via direct debit Have a look at our detailed price overview.

Our courses are automatically renewed by the duration of the course – depending on the version you choose. However, there is no cancellation period and you can therefore cancel until the day before the renewal starts*. We offer three versions:

  • 1 month – can be canceled every month

  • 12 months – can be canceled every year*

*With some payment methods, cancellations made less than 3 days before the due date may result in the amount being debited despite cancellation, as the amount has already been prebooked 2 days in advance. In this case please contact the support and we will refund your money.

For technical as well as musical questions you can contact our support. Simply use the chat symbol in the lower right corner of the course, send us an e-mail to support@music2me.com or call us Monday – Friday 9:00 am – 5:00 pm at +49 6021 4228780.

Of course we cannot promise that we will implement every song you want. However, it is very important to us to include those pieces in the course that are often requested. So do let us know which pieces you would like to see in our piano or guitar course.

You can choose between PayPal and credit card.

If you register with music2me for the first time, you will benefit from our 7-day free trial access. If these 7 days have passed without your cancellation, the fee will be charged to your account on the 8th day. The next due date depends on the version you have chosen.

Example: You are new with us and have chosen a membership with a 6-month term on 12 March, then the first debit (if you did not cancel) will be effected on 19 March. Your term will be renewed accordingly on 19 September. This is also the day that the next debit becomes due. Of course, the exact debit date may vary slightly depending on the chosen payment method.

In short – yes! Switching to a longer term is possible at any time. The remaining days of your previous subscription will be deducted from the price of the longer membership.

Quite easily. Simply go to your profile and click on “Unsubscribe” or send us an e-mail with your cancellation request to support@music2me.com. The cancellation does not require any special form.

If you want to continue after a cancellation, you can simply log in as before and start a new membership. Your progress will be saved on your account in the meantime. In case you want to delete your account and your progress, please contact our support.

Yes, with our piano course you can teach yourself piano even without any prior experience. We designed the course specifically for beginners so you can learn the fundamentals step by step – from reading sheet music and understanding chords and rhythm to developing proper technique. Thanks to the structured course layout, we guide you systematically through both theory and practice, allowing you to learn flexibly at your own pace and make steady progress. This way, you can learn piano on your own without relying on traditional lessons.

If you can already play a few songs but want to learn piano in a more structured way, our course helps you systematically expand your skills. We teach you step by step how to read music, understand chords, rhythm, music theory, and technique so you can build a solid foundation and truly understand the instrument. With the clear course structure, you directly connect theory with practical playing, gain more confidence, and develop musically. This way, you don’t just learn individual songs, but build your skills sustainably.

Absolutely! Our online piano course is perfect for all keyboard instruments. An acoustic piano or digital/e-piano with 88 weighted keys is ideal, as it simulates the authentic touch. Want to learn keyboard online? That works too! Even with a 61-key keyboard, our course provides structured lessons. The notes, rhythms, and fingering techniques are the same, so you can easily follow the fundamentals and play almost all songs.

In our piano course, you learn all the essential fundamentals of piano playing – including reading sheet music, chords, rhythm, technique, and music theory. In addition, we offer a structured chord crash course where we teach you the most important basic chords with clear explanations, practical exercises, and song examples. This allows you to quickly start accompanying songs and gain confidence. The course also covers a wide range of music styles, including pop, jazz, and classical piano pieces. Visual aids such as animated keyboards and real-time notation help you learn more effectively and apply what you’ve learned directly.

Yes, we always appreciate feedback and song requests from our users. Our piano course is regularly expanded with new content, and we also take user suggestions into account. If you want to learn a specific song, you can send us your request and we will review whether and when we can include it in the course. This gives you the opportunity to work on your favorite songs and actively shape the course.

Yes, with our guitar course you can teach yourself guitar even without any prior experience. We designed the course so that you learn the fundamentals step by step, including chords, strumming and fingerpicking techniques, as well as rhythm skills. Everything is taught at your own pace, so you can start playing right away. Thanks to the structured course layout, you can learn flexibly and quickly play your first songs without necessarily needing traditional lessons.

If you can already play a few songs but want to learn guitar in a more structured way, our course helps you systematically expand your skills. You start with essential fundamentals such as chord transitions, rhythm, and strumming techniques, which are directly applied in song examples. Step by step, you also learn music theory, finger dexterity, and techniques such as fingerpicking or barre chords. This helps you build a solid foundation, better understand the instrument, and become more confident and creative in your playing.

Yes, our guitar course is suitable for both electric guitar and acoustic guitar. You can freely choose which instrument you want to learn. For both options, we offer a complete beginner course with tailored modules for techniques and songs. This allows you to focus on the content that fits your instrument and apply what you learn directly in practice.

Yes, we always welcome feedback and song requests from our users. Our guitar course is regularly expanded with new content, and we also take community suggestions into account. If you want to learn a specific song, you can send us your request and we will review whether and when we can include it in the course. This gives you the opportunity to work on your favorite songs and actively help shape the course.

Yes! If you want to learn ukulele online, this course is perfect. We offer a dedicated, structured ukulele course that brings the cheerful, Hawaiian spirit of this wonderful instrument straight to your home. Our ukulele lessons are ideal for beginners.